Customer Service Representative

ConnectPoint Customer Solutions is growing our Etobicoke contact centre team and looking for Customer Service Representatives to support our clients by phone, email, and chat. Responsibilities: - Respond to customer inquiries professionally and efficiently - Resolve issues and escalate where needed - Accurately document interactions in our CRM - Meet quality and productivity targets Requirements: - Strong verbal and written communication skills - Comfortable with computers and multitasking - Previous call centre or customer service experience an asset Compensation: $19/hr. Full-time, on-site.